Mene ne wani online CRM tsarin?

Dukan mutane kamar a lokacin da aka ba a manta, san su dandani da kuma bukatun. Wannan factor ƙwarai dagula rayuwa na kamfanin ta kasuwanci. Kowane zamani kasuwanci ne da nufin a cikin taro abokin ciniki saye, da kuma riƙe. A mafi abokan ciniki, ne mafi wuya ga san dandani da kuma bukatun kowane. Sa'ar al'amarin shine, fasahar da aka bunkasa cikin sauri, kuma da sauri akwai wani sabon wahayi na kasuwanci. CRM - kasuwanci gini tsarin, wanda dogara ne a kan wani ilmi daga cikakken abokin ciniki bayanai, rike shi, amfaninsa da kuma ajiya a wuri guda. Cikakken kwafi abbreviations abokin ciniki dangantaka management ne a zahiri fassara -Manage dangantaka da abokan ciniki.

A kadan tarihi

Kamar yadda maganar ke: "The sabon - yana da kyau a manta haihuwa". CRM tsarin da aka haife shi a karni na karshe. Kafin zuwan manyan Stores a kowane unguwa da kansa gida shagunan. A tsawon shekaru, masu sayarwa ba su canza ya kuma kasance daya abokin ciniki tushe. Saboda haka, da mai sayarwa ba ne kawai ya san duk da abokan ciniki a fuskar, amma ya iya hango da bukatun su. Duk da bayanai da mai sayarwa ya ci gaba a hankali. A duniya ta yau, a wani babban kamfanin - da mai sayarwa na abokan ciniki sosai, kuma kiyaye dukan bayanai game da su a kai shi ne kawai mara kyau. Shi ne da wannan maƙasudi da kuma aka tsara online CRM tsarin. Yana ba ka damar ba kawai adana duk abokin ciniki data a wuri guda, amma shi ma ta atomatik tattara bayanai game da m abokan ciniki tare da aikace-aikace site, ta hanyar daban-daban chat da dakuna da kuma mesedzhery.

Amfanin CRM - tsarin:

• Availability na bayanai a kan kowane daga cikin abokin ciniki a wuri guda.
• Da ikon samun dama bayanai da sauri.
• Collection of duk lissafin kudi data a wuri guda da kuma sauki samun su.
• Samar da sarrafa kansa rahoto.
• Iko a kan sandarsa.
• Direct sadarwa a tsakanin ma'aikata na daban-daban sassan na wannan kamfanin.

Siffofin tsarin CRM-

CRM-tsarin - kwamfuta shirin. Shi ne na dama iri. A farko daga cikin wadannan ne online CRM. Don aiki tare da irin shirye-shirye ba bukatar karin shigar su a kan kwamfutarka. A aikin da aka gudanar a yanar-gizo. Mafi yawa daga cikin wadannan tsarin da ya dace aikace-aikace a kan wayar. Wani irin CRM tsarin bukatar ƙarin shigarwa na software a kwamfutarka. Wani irin software ne mai kyau don amfani, amma ba shakka, da online - version ne yafi dace. CRM- tsarin ne duka biyu free kuma biya. Biya shirye-shirye bayar mafi fasali, amma masu karamin aiki ne quite dace free version.

CRM- yi amfani da tsarin, ko ba, yana da kowa da kowa. Amma idan mutane suna so su ci gaba da sama da sau, shi dole ne m, a hanyoyin sadarwa na zamani. Don kiyaye dukan bayanai a kai ne kawai zai yiwu ba, wani abu yana daure da za a manta. Saboda haka ya zama dole don matsawa da wani ɓangare na kula a kwamfuta shirin, da kuma sakin your shugaban da sababbin manufofi.